Cannot get model viewer to work in AI aicraft editor

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ltregulate
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Cannot get model viewer to work in AI aicraft editor

Post by ltregulate » 23 Jan 2019, 20:50

I have never had any issues with AI Aircraft Editor before, but I recently updated my motherboard and processor keeping my hard drives. I have tired the old install of AI Aircraft editor 3.2.2.0 and it works except my model viewer will not display the aircraft. Same after reinstalling the Ai Aircraft editor. All the other functions of the editor seem normal and it reads the AI aircraft, except when I hit the model view it hangs and freezes the program.

I also tried and checked the "display model view in external form" in the setting tabs, but nothing pops up. Is there something I can check to ascertain why the models are not displayed? I am running P3D 4.4. By the way, the textures tab, fltsim.x tab, general tab and backups tab all work fine. Stumped.

Thanks
Brian S

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Re: Cannot get model viewer to work in AI aicraft editor

Post by Firebird » 23 Jan 2019, 21:25

I updated AIAE.NET to 3.2.0.0 yesterday but had not checked the viewer. I did and it was perfect as always.

Can you just confirm that you are using the AI-Aircraft Editor.NET which is the only version now supported by Martin, this one also auto-updates and so you should have had an update to v3.2.0.0 in the last 72 hrs.

If so the only reason that I can think of for the viewer not working is that the version of .NET being utilised is not up to date.

What it might be worth doing is having a look at the log to see if there are any errors in it that point to the cause.
The log is accessed by File > Log-files ... and then double clicking on the active one. it will open in your favourite text editor.
Steve
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Re: Cannot get model viewer to work in AI aicraft editor

Post by ltregulate » 23 Jan 2019, 23:53

Yes, AI-Aircraft Editor.NET V.3.2.2.0 I'll look at the log.

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Re: Cannot get model viewer to work in AI aicraft editor

Post by ltregulate » 24 Jan 2019, 00:06

Okay, not sure what happened but I just download and installed the updated Matrix from MWAI, and then ran the editor as administrator and now it's back to normal. Thanks for your response.

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Re: Cannot get model viewer to work in AI aicraft editor

Post by Firebird » 24 Jan 2019, 06:41

Well that is weird, because as far as I know there should not be any overlap between Matrix and AIAE.
I checked my system and I don't run AIAE as administrator but then again I run it from my F: disk.

I am glad that it is fixed though.
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Re: Cannot get model viewer to work in AI aicraft editor

Post by Greg » 24 Jan 2019, 10:51

The Matrix installer verifies if the user has the required .NET version for Matrix and installs it if not, so that could have fixed the issue with AIAE.

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Re: Cannot get model viewer to work in AI aicraft editor

Post by gsnde » 24 Jan 2019, 20:38

I had to make a new installer, and I fear I forgot to include the .Net check... I will verify that.
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Re: Cannot get model viewer to work in AI aicraft editor

Post by gsnde » 25 Jan 2019, 05:29

Nope, the .Net check is still in my installer. So that should not be the explanation.
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Re: Cannot get model viewer to work in AI aicraft editor

Post by ltregulate » 09 Feb 2019, 23:28

Well, the issue is popped up for me yet again after the recent AI aircraft editor updates. Everything works except the model viewer. I'll click on an FAIB A319 for instance, and the background screen within the editor is white, then the timeout spinning circle starts with the mouse, and it just runs without any resolution locking up the program. I have a lot of AI traffic, but that has never been an issue with the editor. I have used the validate feature and have no errors in any of my aircraft, except of a couple that do not have any textures installed (yet). I can view the textures with the texture tab no problem, but model view equals crash. All of the other tabs work without a hitch. Driving me slightly insane. Any suggestions on what to check?

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Re: Cannot get model viewer to work in AI aicraft editor

Post by gsnde » 10 Feb 2019, 00:54

Does Arnos ModelViewer work on the same models?
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Re: Cannot get model viewer to work in AI aicraft editor

Post by gsnde » 10 Feb 2019, 00:55

Oh and you say crash - do you send the crash report with your mail?
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Re: Cannot get model viewer to work in AI aicraft editor

Post by ltregulate » 10 Feb 2019, 22:10

Yes, model converter X works fine, I can see the aircraft and models. Long-time AI guy here, and I have hundreds of AIA, FAIB, FSP etc aircraft and liveries. Where would I find the crash report? It hangs I guess is the best description, the mouse pointer spins and it just thinks and sits there. I can leave it for 15 minutes, nothing happens. When the model viewer was working, worked normally. Can't figure out the issue. When I restart the AI editor, it gives me a message that AIAE has crashed last time. We will now delete the saved AIAE setting. The reason is to avoid pointing to an aircraft that has caused the crash to allow the update check to work.

If it's a specific aircraft that is causing this, I can't see which one it is. Where would the crash report be?

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Re: Cannot get model viewer to work in AI aicraft editor

Post by gsnde » 11 Feb 2019, 05:39

No, the crash report I am talking about will pop up automatically when the application crashes.

What you see is the watchdog message...

Is this with every aircraft you try? What models are you loading - FS9 or later?

From mobile hence short

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Martin
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