777 down at KSFO
Posted: 06 Jul 2013, 19:17
Real hope all got off okay.
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After I retired from UAL as a Standards Captain on the –400, I got a job as a simulator instructor working for Alteon (a Boeing subsidiary) at Asiana. When I first got there, I was shocked and surprised by the lack of basic piloting skills shown by most of the pilots. It is not a normal situation with normal progression from new hire, right seat, left seat taking a decade or two. One big difference is that ex-Military pilots are given super-seniority and progress to the left seat much faster. Compared to the US, they also upgrade fairly rapidly because of the phenomenal growth by all Asian air carriers. By the way, after about six months at Asiana, I was moved over to KAL and found them to be identical. The only difference was the color of the uniforms and airplanes. I worked in Korea for 5 long years and although I found most of the people to be very pleasant, it’s a minefield of a work environment ... for them and for us expats.
One of the first things I learned was that the pilots kept a web-site and reported on every training session. I don’t think this was officially sanctioned by the company, but after one or two simulator periods, a database was building on me (and everyone else) that told them exactly how I ran the sessions, what to expect on checks, and what to look out for. For example; I used to open an aft cargo door at 100 knots to get them to initiate an RTO and I would brief them on it during the briefing. This was on the B-737 NG and many of the captains were coming off the 777 or B744 and they were used to the Master Caution System being inhibited at 80 kts. Well, for the first few days after I started that, EVERYONE rejected the takeoff. Then, all of a sudden they all “got it” and continued the takeoff (in accordance with their manuals). The word had gotten out. I figured it was an overall PLUS for the training program.
We expat instructors were forced upon them after the amount of fatal accidents (most of the them totally avoidable) over a decade began to be noticed by the outside world. They were basically given an ultimatum by the FAA, Transport Canada, and the EU to totally rebuild and rethink their training program or face being banned from the skies all over the world. They hired Boeing and Airbus to staff the training centers. KAL has one center and Asiana has another. When I was there (2003-2008) we had about 60 expats conducting training KAL and about 40 at Asiana. Most instructors were from the USA, Canada, Australia, or New Zealand with a few stuffed in from Europe and Asia. Boeing also operated training centers in Singapore and China so they did hire some instructors from there.
This solution has only been partially successful but still faces ingrained resistance from the Koreans. I lost track of the number of highly qualified instructors I worked with who were fired because they tried to enforce “normal” standards of performance. By normal standards, I would include being able to master basic tasks like successfully shoot a visual approach with 10 kt crosswind and the weather CAVOK. I am not kidding when I tell you that requiring them to shoot a visual approach struck fear in their hearts ... with good reason. Like this Asiana crew, it didnt’ compute that you needed to be a 1000’ AGL at 3 miles and your sink rate should be 600-800 Ft/Min. But, after 5 years, they finally nailed me. I still had to sign my name to their training and sometimes if I just couldn’t pass someone on a check, I had no choice but to fail them. I usually busted about 3-5 crews a year and the resistance against me built. I finally failed an extremely incompetent crew and it turned out he was the a high-ranking captain who was the Chief Line Check pilot on the fleet I was teaching on. I found out on my next monthly trip home that KAL was not going to renew my Visa. The crew I failed was given another check and continued a fly while talking about how unfair Captain Brown was.
Any of you Boeing glass-cockpit guys will know what I mean when I describe these events. I gave them a VOR approach with an 15 mile arc from the IAF. By the way, KAL dictated the profiles for all sessions and we just administered them. He requested two turns in holding at the IAF to get set up for the approach. When he finally got his nerve up, he requested “Radar Vectors” to final. He could have just said he was ready for the approach and I would have cleared him to the IAF and then “Cleared for the approach” and he could have selected “Exit Hold” and been on his way. He was already in LNAV/VNAV PATH. So, I gave him vectors to final with a 30 degree intercept. Of course, he failed to “Extend the FAF” and he couldn’t understand why it would not intercept the LNAV magenta line when he punched LNAV and VNAV. He made three approaches and missed approaches before he figured out that his active waypoint was “Hold at XYZ.” Every time he punched LNAV, it would try to go back to the IAF ... just like it was supposed to do. Since it was a check, I was not allowed (by their own rules) to offer him any help. That was just one of about half dozen major errors I documented in his UNSAT paperwork. He also failed to put in ANY aileron on takeoff with a 30-knot direct crosswind (again, the weather was dictated by KAL).
This Asiana SFO accident makes me sick and while I am surprised there are not more, I expect that there will be many more of the same type accidents in the future unless some drastic steps are taken. They are already required to hire a certain percentage of expats to try to ingrain more flying expertise in them, but more likely, they will eventually be fired too. One of the best trainees I ever had was a Korean/American (he grew up and went to school in the USA) who flew C-141’s in the USAF. When he got out, he moved back to Korea and got hired by KAL. I met him when I gave him some training and a check on the B-737 and of course, he breezed through the training. I give him annual PCs for a few years and he was always a good pilot. Then, he got involved with trying to start a pilots union and when they tired to enforce some sort of duty rigs on international flights, he was fired after being arrested and JAILED!
The Koreans are very very bright and smart so I was puzzled by their inability to fly an airplane well. They would show up on Day 1 of training (an hour before the scheduled briefing time, in a 3-piece suit, and shined shoes) with the entire contents of the FCOM and Flight Manual totally memorized. But, putting that information to actual use was many times impossible. Crosswind landings are also an unsolvable puzzle for most of them. I never did figure it out completely, but I think I did uncover a few clues. Here is my best guess. First off, their educational system emphasizes ROTE memorization from the first day of school as little kids. As you know, that is the lowest form of learning and they act like robots. They are also taught to NEVER challenge authority and in spite of the flight training heavily emphasizing CRM/CLR, it still exists either on the surface or very subtly. You just can’t change 3000 years of culture.
The other thing that I think plays an important role is the fact that there is virtually NO civil aircraft flying in Korea. It’s actually illegal to own a Cessna-152 and just go learn to fly. Ultra-lights and Powered Hang Gliders are Ok. I guess they don’t trust the people to not start WW III by flying 35 miles north of Inchon into North Korea. But, they don’t get the kids who grew up flying (and thinking for themselves) and hanging around airports. They do recruit some kids from college and send then to the US or Australia and get them their tickets. Generally, I had better experience with them than with the ex-Military pilots. This was a surprise to me as I spent years as a Naval Aviator flying fighters after getting my private in light airplanes. I would get experienced F-4, F-5, F-15, and F-16 pilots who were actually terrible pilots if they had to hand fly the airplane. What a shock!
Finally, I’ll get off my box and talk about the total flight hours they claim. I do accept that there are a few talented and free-thinking pilots that I met and trained in Korea. Some are still in contact and I consider them friends. They were a joy! But, they were few and far between and certainly not the norm.
Actually, this is a worldwide problem involving automation and the auto-flight concept. Take one of these new first officers that got his ratings in the US or Australia and came to KAL or Asiana with 225 flight hours. After takeoff, in accordance with their SOP, he calls for the autopilot to be engaged at 250’ after takeoff. How much actual flight time is that? Hardly one minute. Then he might fly for hours on the autopilot and finally disengage it (MAYBE?) below 800’ after the gear was down, flaps extended and on airspeed (autothrottle). Then he might bring it in to land. Again, how much real “flight time” or real experience did he get. Minutes! Of course, on the 777 or 747, it’s the same only they get more inflated logbooks.
So, when I hear that a 10,000 hour Korean captain was vectored in for a 17-mile final and cleared for a visual approach in CAVOK weather, it raises the hair on the back of my neck.
Fly on Asian carriers at your own risk.I didn't want to requote the entire thing, but this is EXACTLY what is going on in the Asiana US flight training programs at flight schools here in the US.... I don't want to mention my former school by name as I don't want to inflame anyone or burn a bridge...
The first group of students we had, were the roughest... they didn't know what to expect, we had no idea of the culture etc etc....If it is not ROTE, they do not know it, or if they do, and it's not the rote answer you're looking for, but something else to see if they can correlate... not going to happen... There is NO ADM, it's an unknown concept to them, they cannot think for themselves. As a check airman for the school, I was not allowed into the Asiana program because I was too tough. A dangerous precedent was set very early on... if the student pair(they trained in a pair, ground and flights) thought the instructor was too tough or demanded too much of them, they got a change of instructor, ASAP, we needed to keep them happy so we could get more classes. it's been passed down now who is tough and who is not. Almost every time, the tough instructors will get a change of instructor request right off the bat, and then they are no longer a part of the Asiana group...
After several cycles of this, the Koreans now dictate which instructors will get Asiana students. They all come to the states with gouge from the previous groups. Every thing is rote memorization, they are not able to think for themselves.... The problem comes along, as I said multiple times... "eventually these guys are going to be the captains of these airliners. I understand that we need to be politically expedient in how we handle this program or they'll go elsewhere. But what are we doing in putting people with a wet commercial ticket with NO ability to think or reason, or any sort of ADM in the right seat of an airliner? We are eventually going to get a lot of people killed, you mark my words".
Now, they allow Koreans to come over and train who are not in the Asiana program, to get their training and certificates. In exchange they INSTRUCT other Korean students FOR FREE until they reach 1500 hours and then go back to Korea. The Korean that handles that program has total control over the instructors assigned to these folks, and ensures that the Korean instructors get and continue to get students, even if they are not good instructors. And for the last year or so, there are enough of them now to start instructing ONLY KOREAN students....in the airplane, only korean is spoken, except for radio calls... Everything is ROTE.... As an example, on an Instrument Final Progress Check(they are ready to take the Instrument Practical test) they are given an airport to flight plan to, usually somewhere just far enough that they have to use different charts than the PHX area chart, and have to figure something out for WX.... 9 times out of 10, something as simple as "please tell me if you need an alternate for this airport based on the current WX for that airport" will get you an answer such as, "Sir, If the Weather 1 hour before my departure is....." No, thank you, that is how you determine if you NEED an alternate, correct?" Yes...Okay, here is the weather for your destination.... do you need an alternate...?" It is like that for nearly every subject or situation. You cannot use scenario based teaching with them, they don't get it because it's not rote....I could go on for hours and hours about this.
That was this accident: http://en.wikipedia.org/wiki/Korean_Air_Flight_801Firebird wrote:I saw something similar on an Air Crash Investigation proggy about a KAL 747 freighter that went in because the Captains instruments were faulty and neither the co-pilot nor flight engineer felt that they were able to challenge the situation. So they stayed silent and watched him fly it into the ground. Captain was senior ex-ROKAF officer, co-pilot junior ex-ROKAF officer.
MIKE JG wrote:That was this accident: http://en.wikipedia.org/wiki/Korean_Air_Flight_801Firebird wrote:I saw something similar on an Air Crash Investigation proggy about a KAL 747 freighter that went in because the Captains instruments were faulty and neither the co-pilot nor flight engineer felt that they were able to challenge the situation. So they stayed silent and watched him fly it into the ground. Captain was senior ex-ROKAF officer, co-pilot junior ex-ROKAF officer.
Sadly things haven't changed a bit.